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Return & Exchange Policy (No Account)

Return & Exchange Policy with no account friction. $2 instant download for online stores.

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Return and exchange clauses

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Total time: 2 minutes

Instadocx vs Competitors

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Instadocx
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Price$2$39-$99$39.99/mo
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Download SpeedInstant10-30 min15+ min
FormatsPDF + DOCXPDF onlyPDF only
SubscriptionOne-timeOne-timeRecurring

Frequently Asked Questions

What's the difference between refund and return policies?

Refund = money back. Return & Exchange = physical product returns, exchanges for different size/color. This template covers both.

Can I customize return windows?

Yes—DOCX version lets you set custom timeframes (7 days, 30 days, 90 days) and conditions (unopened, tags attached, etc.).

Do I need this for digital products?

No—return policies apply to physical products only. For digital, use refund policy (typically no returns due to instant delivery).

Can I say "final sale, no returns"?

For clearance/sale items, yes (disclose clearly). For regular items, consumer laws often require returns. Template includes both scenarios.

How do I implement this on Shopify?

Upload to Settings → Legal → Return Policy in Shopify admin. Or link to the PDF from your store footer/checkout page.

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